Frequently Asked Questions

Find answers to common questions about BookOnlyMe

General Questions

What is BookOnlyMe?

BookOnlyMe is an online appointment booking platform that helps service businesses manage schedules, accept payments, and reduce no-shows.

Is there a free plan?

Yes! Our free plan includes 2 services and 3 daily bookings, perfect for getting started.

Who can use BookOnlyMe?

Any service-based business: hair salons, spas, consultants, trainers, therapists, photographers, and more!

Booking & Scheduling

How do customers book appointments?

Customers visit your unique booking page, choose a service, pick a time, and book instantly. They receive automatic confirmations.

Can I set my own hours?

Yes! Set different hours for each day, block time off, and customize your availability completely.

Do you send reminders?

Yes! Automated email and SMS reminders are sent before appointments to reduce no-shows by up to 80%.

Payments & Billing

How much does BookOnlyMe cost?

Free plan: $0. Starter: $10/month. Pro: $20/month. See our pricing page for details.

Are there transaction fees?

Yes, we use Stripe which charges 2.9% + $0.30 per transaction for payment processing.

Can customers pay online?

Yes! Accept full payments or deposits through secure Stripe integration (Starter and Pro plans).

Account Management

How do I upgrade my plan?

Go to Dashboard → Subscription tab and click "Upgrade" on your desired plan.

Can I cancel anytime?

Yes! Cancel anytime from your dashboard. Access continues until the end of your billing period.

Do you offer refunds?

Subscriptions are non-refundable, but you can cancel before your next billing cycle.

Technical Support

Is my data secure?

Yes! We use bank-level encryption and security measures to protect your data.

Do you have a mobile app?

Coming soon! Currently, our platform is fully mobile-responsive and works great on all devices.

How do I get support?

Email us at iamsenahope@gmail.com or call +1 703-679-7328. Pro users get priority support!

Still have questions?

We're here to help! Contact our support team →